Refund and Returns Policy

Overview: At Mahmuda sultana, we strive to ensure that our clients are fully satisfied with the services provided. However, if for any reason you are not completely happy with the work delivered, we offer a transparent refund policy.

Eligibility for Refunds: You are entitled to request a full refund under the following conditions:

    • The service or project delivered does not meet the agreed-upon specifications or quality.

    • You must submit a refund request within 7 Days days from the date of delivery.

    • A valid reason for dissatisfaction must be provided along with your request.

Refund Process:

    • Once we receive your refund request, we will review it within 7 Days business days.

    • If the refund is approved, the payment will be returned via the original payment method (e.g., Payoneer, 2Checkout) within 7 Days days.

    • You will receive an email confirmation once the refund has been processed.

Non-Refundable Cases: Refunds will not be issued under the following circumstances:

    • Failure to provide necessary feedback or materials for the project, resulting in delays or incomplete work.

    • Requests made outside of the stated refund period.

Changes to this Policy: We reserve the right to update this Refund and Returns Policy at any time. Any changes will be reflected on this page, and your continued use of our services indicates your acceptance of those changes.

Contact Us: If you have any questions or concerns about this Refund and Returns Policy, please contact us at Here.